Approaching change, from a leadership perspective, is perhaps the most complex dynamic leaders face. Why? 1. Because nothing cuts to the heart and soul of the human being more than change. 2. Change causes us to ask LOTS, and I mean LOTS, of questions. 3. Change creates images of uncertainty and moves us away from the truth we currently experience. 4. Finally, as a leader, your ability to guide change either builds your team’s capacity or erodes it.